“From Idea to AI
Roadmap in 90 Days.”
Delivering essential city services with transparency and innovation.
AT A GLANCE
Challenge:
AI pilots stalled by IT restrictions.
Solution:
Governance framework + training + pilot process.
Result:
Three pilots launched in 60 days under new policy.
BEFORE
WORKING WITH AIGG
“We had departments experimenting with AI on their own, but no coordinated strategy — and IT was blocking most tools due to risk.”
AFTER
WORKING WITH AIGG
“AIGG turned AI from a compliance headache into a coordinated innovation effort.”
—Director of Strategic Initiatives, City Government
STORY STATS
Industry:
Municipal Government
Size:
1,200 Employees, Serving 150,000
Headquarters:
Pacific Northwest, USA
AI Project Owner:
City Manager’s Office
The Turning Point
From: Fragmented experimentation and tool bans.
To: A citywide AI governance framework, use case pipeline, and cross-department training plan.
How We Worked Together
Through workshops and policy co-development, AIGG built a governance framework, trained department leads on AI literacy, and created a vetting process for AI pilots.
The Impact
Clarity: Single, approved governance framework adopted citywide.
Confidence: IT and department leads aligned on risk thresholds.
Capacity: Approved three AI pilot projects within 60 days.