Blog

All Things AI .

October 2025 Brand Brief – “When AI Becomes Your Brand: Trust, Governance & Experience”

October 2025 Brand Brief – “When AI Becomes Your Brand: Trust, Governance & Experience”

As brands increasingly embed AI not just in products but in identity, experience and messaging, the direct link between AI governance and brand trust is becoming unavoidable. This month, we’ve seen three converging currents: experience-driven branding of AI; enterprise adoption raising brand risk; and the shift from principle to proof in governance.

Read More
Shadow AI is Already Here. Why Your Insurance Likely Won’t Cover What’s Next

Shadow AI is Already Here. Why Your Insurance Likely Won’t Cover What’s Next

Your vendors are adding AI capabilities to software you already own, often without meaningful notification or your consent. Two-thirds of SaaS applications now have AI features. Your legal team reviewed the original contract three years ago. But did anyone review last quarter's terms of service update? Probably not.

Read More
Human Dimensions of AI Literacy: Why Teaching Tech Misses the Point

Human Dimensions of AI Literacy: Why Teaching Tech Misses the Point

The job market has fundamentally transformed. We’re preparing a workforce for jobs that don’t yet exist. Skills that took years to master are being automated, while entirely new capabilities - from prompt engineering to AI ethics - are suddenly the latest discussion points. This isn't about robots taking jobs; it's about understanding which human skills matter more than ever, and which ones won't save you.

Read More
Building the Future of Education: My Journey into Durable Skills

Building the Future of Education: My Journey into Durable Skills

Attended a Lightcast workshop on durable skills for the AI age. Then I actually tried to GET the data. What followed was a perfect lesson in the very skills we should be teaching: problem-solving through failure, asking better questions, and collaborating with AI as a learning partner.

The irony? Learning about AI-age skills BY using AI to learn. Sometimes the process teaches more than the product.

Read More
Escaping Local Maxima: What Grief, High Jumping, and AI Taught Me About Transformation

Escaping Local Maxima: What Grief, High Jumping, and AI Taught Me About Transformation

A year after loss, I'm still finding my way forward. Grief taught me what AI is now teaching workplaces: sometimes progress means going backward first. Like Dick Fosbury revolutionizing high jumping by looking foolish, we must escape our comfortable valleys to discover what's possible on higher ground.

Read More
September 2025 Brand Brief – “Why Trust and Governance Now Define AI-Powered Brands”

September 2025 Brand Brief – “Why Trust and Governance Now Define AI-Powered Brands”

As AI becomes ever more central to brand identity, the stakes for transparency, ethics, and trust are rising just as fast. This month, we’ve seen brands and regulators pushing to ensure AI doesn’t just deliver innovation—but also responsibility. Below are the biggest developments across trust frameworks, governance, and brand positioning with generative and agentic AI.

Read More
Patterns in time, minds in motion

Patterns in time, minds in motion

The O’Mind helps forward‑thinking leaders systematize knowledge, capture IP, and integrate human and AI‑powered processes, creating a living organizational intelligence that can be used to boost productivity, accelerate onboarding, or prepare for successful M&A.

Read More
AI Literacy and AI Readiness - the intersection matters most

AI Literacy and AI Readiness - the intersection matters most

As leaders consider how to adopt and scale new AI-enabled solutions, we’re hearing two phrases increasingly surface in strategic conversations: AI literacy and AI readiness. They are related, but not interchangeable, and understanding the distinction (and the magic of the intersection of the two) could determine whether your organization is poised to thrive in an AI-driven landscape.

Read More
July 2025 Brand Brief – AI in EdTech: “When Governance Gaps Become Brand Risks”

July 2025 Brand Brief – AI in EdTech: “When Governance Gaps Become Brand Risks”

Each month, we spotlight real-world challenges that software creators face when trying to align with school district expectations, data privacy laws, and public trust—because in today’s market, your AI doesn’t just need to work, it needs to pass inspection.

Read More
FAIR Principles: a data governance foundation

FAIR Principles: a data governance foundation

Unlock the power of robust data governance with the FAIR principles—Findable, Accessible, Interoperable, and Reusable.
Embedding the FAIR principles into your data governance framework doesn’t just keep you compliant; it unlocks agility, trust, and measurable business value. As scrutiny of data practices intensifies, make FAIR your organization’s data governance north star.

Read More
EU AI Act: Yes, it’s Critical in the US

EU AI Act: Yes, it’s Critical in the US

The EU’s GPAI Code of Practice provides both a roadmap and an incentive structure for responsible development and integration of advanced AI systems. If you’re deploying AI in specialized sectors like edtech, health tech or fintech, building a foundation with these standards is quickly becoming not just a matter of legal compliance, but one of building trust and readiness for the global future of AI regulation.

Read More
How to use AI as a tutor, boosting the brain

How to use AI as a tutor, boosting the brain

I’ve recently been connecting with some wonderful people in the education and ed-tech community online.

In one conversation, my new connection Eric Hoffman expressed concern about playbooks for students in using AI. Neither of us had seen any, but I promised to look for them to see just how educational they might be.

Rather than a playbook, I found an amazing prompt - turning AI into a tutor. Wow.

Read More
Caught in the Middle: How AI Is Forcing K–12 EdTech Vendors to Scramble

Caught in the Middle: How AI Is Forcing K–12 EdTech Vendors to Scramble

AI is no longer optional for K–12 EdTech vendors. Whether it’s to meet investor expectations, compete in crowded product categories, or add meaningful personalization, AI features are fast becoming table stakes.

Read More
June 2025 Brand Brief – AI in EdTech: Building Trust, Not Just Tools

June 2025 Brand Brief – AI in EdTech: Building Trust, Not Just Tools

This month, we look at how EdTech brands are navigating the complex trust landscape of AI in K–12. From new Department of Education guidance on shared accountability, to school district concerns about equity, reliability, and privacy, the stakes for brand clarity have never been higher. As AI tools become more common in the classroom, branding has a critical role in turning innovation into confidence—for parents, superintendents, and school boards alike.

Read More
AI use in US workplaces has doubled in two years (so has trouble)

AI use in US workplaces has doubled in two years (so has trouble)

We talk a lot about using AI as an organization and as consultants to business, education and non-profits. And we always do so from a ‘responsible’ use perspective. In reading and exploring Ai use (and abuse) just this week, there have been some incredibly important reasons why policies and playbooks (guidelines and guardrails) / AKA governance is more important than ever.

Because trouble is out there - and it has nothing to do with AI, but about human behavior.

Read More
FERPA, COPPA, and Beyond… Bridging the EdTech-Education Compliance Gap

FERPA, COPPA, and Beyond… Bridging the EdTech-Education Compliance Gap

I’ve been speaking a lot over the last month, with a focus on governance and helping organizations prepare for a future with AI.

One recent event - the AI for Good conference - underscored how much software and security measures have added significant expenses to schools’, districts’, colleges’ and universities’ budgets alike.

But are they aligned properly for maximum effect?

Read More
Hidden Dangers in Terms of Service: Why One-and-Done Reviews Are Dangerous

Hidden Dangers in Terms of Service: Why One-and-Done Reviews Are Dangerous

At a recent event - the AI Empowered EDU conference - I said some things that underscored the need for educators and software providers to better uphold and understand governance.

Teachers in the audience gasped out loud when I told them some of the stats in this article. They work so hard to protect student privacy, and hearing that some vendors shared student PII liberally blew them away.

Read More
Master Your Medical Appointments with AI: Ask Smarter, Remember More, Decide Confidently

Master Your Medical Appointments with AI: Ask Smarter, Remember More, Decide Confidently

Many people walk into a medical appointment feeling uncertain and walk out even more confused. You might forget to ask a key question, struggle to remember what was said, or leave unsure about your next steps. It’s a common experience—and one that can affect your outcomes.

Read More